Working at Hardwicke
Hardwicke's staff team consists of about 25 people including the Practice Management Team, Operations, IT, Marketing, Finance and Front of House.
We work in an open plan office and the ethos at Hardwicke promotes a friendly, respectful and team oriented atmosphere.
Hardwicke has attained gold accreditated by Investors in People, we are Stonewall Diversity Champions and also a London Living Wage employer.
Fees Collection Manager
Salary range: from £25-30,000 (depending on experience) + benefits
For immediate start
Hardwicke is modern, established barristers' chambers based in Lincoln's Inn in Central London.
We are looking for an experienced fees collection manager to join our busy team in managing the professional fees for over 80 barristers. Hardwicke’s Fees Team is an essential part of chambers’ credit control operation, making sure that outstanding fees are collected promptly and effectively.
The day to day role involves:
The fees team is responsible for managing c1000 live accounts, issuing invoices and reminders and accounting for cash received. Fees managers take responsibility for the collection of about 20 barristers and their aged debt, using a range of follow-up methods. Reporting to the Practice Director and Senior Fees Management Consultant, you will work closely with the Practice Management Team who look after business development and client relationship management.
The skills required for this job include:
Accuracy and attention to detail, determination to solve problems, ability to work on your own and be a committed team member, good record keeping, enthusiasm and energy, good telephone manner, pride in delivering a good service, good IT skills with experience including LEX (or similar) case management system and Excel, and having a courteous and professional approach.
The person we are looking for:
The ideal candidate will have c5 years’ experience of credit control ideally within a chambers, law firm or other professional service organisation where balancing fee chasing and maintaining on-going client relationships is important. Experience of cash collection for litigation and/or cost drafting would be desirable but is not essential.
As an Investors in People Gold accredited organisation, we work in a supportive and friendly environment and provide extensive training.
For more information go to www.hardwicke.co.uk or to make an application to apply, please email firstname.lastname@example.org for a job description and application form.
CVs will not be considered.
We require a minimum of 5 A-C grade GCSEs or equivalent.
Full time or flexi time
As a modern employer we recognise that flexible and agile working can help to retain talent in the workplace. If you are interested in this role but are unable to commit to a full time position please get in contact with us, and we would encourage you to apply.
Closing date: Noon on Monday 18 September 2017.
Hardwicke is an equal opportunities employer
We ask anybody who applies for a position at Hardwicke (be it as a barrister, pupil, mini pupil, work experience student or member of staff) to complete our Diversity Monitoring Questionnaire.