Hardwicke is a professionally run and open organisation. We welcome the opportunity to know what our clients and contacts think so that we can improve our services, recognise and reward staff, provide additional training if necessary, and help to develop members’ practices. Your views on our service are important to us. Please complete our feedback form below, or, if you would prefer to have a discreet conversation with us and provide feedback over the phone or in person, please contact our Chief Executive, Amanda Illing.
We recognise that you may feel that you want to make a complaint about the advice you have been given, or the service you have received. As a professional service organisation, we take every complaint extremely seriously. We would hope that any complaint can be resolved amicably and informally in the first instance.
If, however, you consider that your concerns have not been resolved informally, please refer to our Complaints Policy.